Terms of Use

Welcome to Tapestry Tea. These Terms of Use (“Terms”) govern your access to and use of our website, services, and products. By using the site or making purchases, you agree to these Terms. If you do not agree, please refrain from use.

Eligibility

You must be at least 18 years old and have legal capacity to enter into binding contracts in your jurisdiction. By placing an order, you affirm you meet these conditions.

Orders & Payment

  • All orders are subject to availability and acceptance by Tapestry Tea.

  • Prices are listed in U.S. dollars and exclude any applicable taxes, duties, or shipping fees. We reserve the right to change prices at any time without prior notice.

  • Payment must be completed using our accepted payment methods at the time of purchase.

Shipping, Delivery & Risk

  • Estimated delivery times are provided for convenience only and are not guaranteed. Unforeseen delays (weather, carrier issues, etc.) may occur beyond our control.

  • Risk of loss or damage passes to you upon delivery to the address provided.

  • You are responsible for ensuring the delivery address is correct. We are not liable for goods lost due to address errors.

Returns, Refunds & Exchanges

  • We accept returns or exchanges within 30 days of delivery. If you are not satisfied, you may request a refund or exchange.

  • To begin, contact us at returns@tapestrytea.com with your order number. We will provide authorization and instructions.

  • Refunds are issued to the original payment method once the item is received and inspected. Please allow 5-10 business days for your financial institution to process the return. Shipping charges are non-refundable.

  • If you receive a defective or incorrect item, notify us within 7 days of delivery; we will provide a replacement at no additional cost.

Intellectual Property

  • All content on the site, including text, images, graphics, logos, and product names, is the property of Tapestry Tea or licensed to us, and protected under applicable laws.

  • You may view, download, or print content from the site for personal, non-commercial use only. Any other use (reproduction, distribution, commercial exploitation) requires our prior written permission.

User Content & Reviews

  • If you post reviews, comments, or share photos/videos about our products ("User Content"), you grant Tapestry Tea a world-wide, non-exclusive, royalty-free license to use, display, reproduce, and distribute that content for marketing and promotional purposes.

  • You retain ownership of your User Content; these Terms simply grant us usage rights.

Disclaimer of Warranties

  • Our products and services are provided “as is” and “as available.” We make no express or implied warranties regarding merchantability, fitness for a particular purpose, or non-infringement beyond those required by law.

  • We do not warrant that the site will be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

  • To the maximum extent permitted by law, Tapestry Tea’s liability for any claim arising out of or related to use of the site or purchase of products is limited to the amount you paid for the product(s) giving rise to the claim.

  • Tapestry Tea will not be liable for indirect, special, incidental, or consequential damages.

Indemnification

You agree to indemnify, defend, and hold harmless Tapestry Tea, its affiliates, officers, and employees from any claims, damages, losses, expenses, or liabilities arising from (a) your breach of these Terms; (b) your misuse of the site; or (c) your User Content.

Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the site after changes means you accept the new Terms.

Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the State of Utah, U.S.A., without regard to conflict of laws principles.

  • Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Utah, unless otherwise agreed in writing.

Contact Information

If you have any questions about these Terms, please contact us:
Email: info@tapestrytea.com

These Terms of Use were last updated January 2025.